Change Services
Strategy development to manage the communication of information to employees
Design communication products to engage and inspire readership
Implement the delivery of communication products, channels and frequency
Measure uptake, understanding and engagement of the change communications process
To engage with employees throughout a change process you must communicate with them honestly, frequently and with complete transparency via well crafted key messages.
The delivery of these messages must be organisationally endorsed, strategically focused and completely consistent in tone and narrative.
Once the dreaded water cooler discussion begins to surface and noise about the change starts, speculation and resistance increases amongst employees, paralysing productivity and compromising the change project.
Change Communications works in unison with Executives, Project Leads, Human Resource Specialists and Managers to develop overarching communications strategies that consider, integrate and ensure the following outcomes.
Maximum uptake of communications with minimal resistance and impact on performance and productivity.
Consistent flow of pertinent key messages and information on the status of the change process is delivered throughout the organisation.
Timely and relevant information about the change is crafted to meet the needs of the readership levels in your organisation.
Diversity of feedback channels are created for employees to voice concerns, to acknowledge achievements, to offer assistance and to support and follow-up.
Reputation risks and impacts to the organisation and executives are identified, mitigated and managed insightfully and pro-actively.
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